Choose your plumbing connection:
Flexible Piping
Depressurize Your Plumbing
1. Bypass the water softener by pushing the handle IN on the back of your unit.
2. Remove the power supply from the outlet.
3. Turn your main water supply off and drain your plumbing by turning on a faucet at the highest and lowest points in the house. Wait for the lines to empty.
Remove the Installation Adaptors
1. Position a towel or bucket nearby to catch any residual water.
2. Unscrew your flexible lines from the installation adaptors.
2. Remove the installation adaptors from your bypass assembly by unhooking the black C-clips, using the same technique as before.
3. Locate the new adaptors and O-rings. Lubricate the O-rings with silicone grease.
4. Roll the O-rings onto the smooth end (opposite of threads) of the installation adaptor. The O-ring should sit against the first plastic ridge on the adaptor.
5. Push the new adaptors into the top of the bypass assembly. Use an equally distributed, strong force to push the adaptors in. Once attached to the bypass, secure them with the two black C-clips.
6. Reattach your flexible lines to the threads on the installation adaptors.
7. Check that the two O-rings on the bypass assembly are lubricated, adding more grease if needed.
8. Push your softener back onto the bypass assembly and secure the inlet/outlet with the black C-clips.
Testing for Leaks
1. Open two or more softened, cold water faucets in your home. Slowly open the main water supply valve. Run water at those faucets until there is a steady flow with no air bubbles.
2. Slowly take the softener off of bypass, allowing the water into the system. After a few minutes, open a few hot water taps and allow them to run smoothly.
3. Close all faucets and check the softener for any leaks at the plumbing connections.
a. If there are any signs of leaking, depressurize the unit (steps 1-3 at the top of this page) before removing any clips and checking seals.
4. Plug the power cord back into the outlet.
Rigid Piping
Depressurize the Unit
1. Bypass the water softener by pushing the handle IN on the back of your unit.
2. Depressurize the unit by running a Recharge cycle. Hold the Recharge button until the motor starts to spin, and then release. You will see ‘Recharge Now’ or ‘Recharging’ flashing on the screen.
3. To speed up the cycles, press the Recharge button once each time the motor stops spinning. Repeat this until the ‘Recharge Now’ or ‘Recharging’ disappears from the screen.
4. Unplug the power cord from the outlet and set to the side.
5. On the Inlet/Outlet pipes, remove the black C-clips. Gently pull one side of the black c-clip away from the softener, and slowly roll it towards the other side of the c-clip to remove.
*If the clips are still not easy to remove, they may be bound because the system isn’t completely level. Slowly and gently rock the softener back and forth slightly while applying pressure to the c-clip as described above to free them.
6. Pull the softener away from the bypass assembly.
7. Turn your main water supply off and drain your plumbing by turning on a faucet at the highest and lowest points in the house. Wait for the lines to empty.
Remove the Installation Adaptors
1. Position a towel or bucket nearby to catch any residual water.
2. Remove the installation adaptors from your plumbing connection.
3. Disconnect the installation adaptors from your bypass assembly by unhooking the black C-clips, using the same technique as before.
4. Locate the new adaptors and O-rings. Lubricate the O-rings with silicone grease.
5. Roll the O-rings onto the smooth end (opposite of threads) of the installation adaptors. The O-ring should sit against the first plastic ridge on the adaptor.
6. Push the new adaptors into the top of the bypass assembly. Use a distributed, strong force to push these in. Once attached, secure both adaptors with a black C-clip.
7. Install the new adaptors back onto your plumbing lines.
8. Check that the two O-rings on the bypass assembly are lubricated, adding more grease if needed.
9. Push your softener back onto the bypass assembly and secure the inlet/outlet with the black C-clips.
Testing for Leaks
1. Open two or more softened, cold water faucets in your home. Slowly open the main water supply valve. Run water at those faucets until there is a steady flow with no air bubbles.
2. Slowly take the softener off of bypass, allowing the water into the system. After a few minutes, open a few hot water taps and allow them to run smoothly.
3. Close all faucets and check the softener for any leaks at the plumbing connections.
a. If there are any signs of leaking, depressurize the unit (steps 1-3 at the top of this page) before removing any clips and checking seals.
4. Plug the power cord back into the outlet.
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