Need to change your login email for the iQua™ app? We can help with that, however, you should know that to change your login email, you'll need to delete your current account and create a new one. This will erase all data stored from your connected filtration systems. If you'd still like to proceed, follow the instructions below.
Click each step below to expand directions.
Step 1 - Delete Your Current iQua™ Account
1. Open the iQua™ app, and select your system. It'll bring you to a homepage. You'll click on the gear icon on the lower right.
2. Then choose 'Account Details' and the 'Delete Account' option.
3. Select 'Continue' if you're ready. Then close out of the app.
Step 2 - Create a New iQua™ Account
1. Open the iQua™ app and choose the Create Account button below the password field. Enter the requested information (with the new email you'd like to use) on the ‘Create New Account’ form. Make sure to check the I agree statements at the bottom of the form before pressing ‘Complete’.
2. Once you press 'Complete', you'll receive an email from noreply@myiqua.com with an activation link. You may need to check your junk or spam folder.
3. Click on the activation link. This routes you to a webpage displaying ‘Success! Your account is enabled!'.
4. After you've activated your account, feel free to continue to our iQua™ Set-up Guide.