Are you moving your softener to a new location or performing maintenance? You'll want to remove the pressure from the unit before you disconnect it from your plumbing. We’ll walk through how to best remove the softener from your plumbing.
Click the steps below to expand directions.
Step 1 - Depressurize the Softener
1. You’ll Bypass the water softener by pushing the handle in on the back of your unit. This will stop water from coming in or out of the softener while you work:
If you have a blending valve, make sure it's closed. Refer to What is a Blending Valve for instructions.
2. Next, you'll depressurize your unit by running a Recharge cycle. You’ll hold the Recharge button until you hear the motor starts to spin, and then release. You’ll see ‘Recharge Now’ or ‘Recharging’ flashing on the screen. You're going to skip through the cycles. To do this, press the Recharge button. When you hear the motor stop spinning, you'll press the Recharge button again. Repeat this until the ‘Recharge Now’ or ‘Recharging’ disappears from the screen.
Step 2 - Remove the c-clips & pull softener away
1. Go ahead and find the black c-clips now on the back of the bypass. You'll need to feel underneath the inlet and outlet areas (pictured below) and gently pull one side of the black plastic c-clip away from the softener, and slowly roll it towards the other side of the c-clip to remove.
- If the clips are still not easy to remove, they may be bound because the system is not completely level. Slowly and gently rock the softener back and forth slightly while applying pressure to the c-clip as described above to free them:
2. Pull your softener forward and away from the Bypass assembly. You’ve now removed your softener from your plumbing.
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