If your softener is using an excessive amount of salt, it is recharging much more than it should. This can be a result of an out of date hardness setting, or a metering hiccup.
Your water softener recharges based on the Hardness setting and Water Usage metering. Let’s take a look at these:
The hardness number in your programming should be set to match the hardness/iron content in your incoming water. The higher this number, the more frequently the softener will recharge. To determine your appropriate value, use our Hardness Calculation worksheet.
Metering Water Usage
1. Turn off all the water in your home (faucets, sprinklers, laundry, dishwasher).
2. Hold Program/Select until ‘000’ appears on the screen, then let go. This is the water flow screen.
3. If the numbers are counting, water is flowing somewhere in your home. We can use this feature as a tool to make sure water is not running in your home that you are unaware of.
4. Monitor this over several days to confirm there are no leaky toilet flaps, hoses, etc. that could be using water without your knowledge. Make sure to think about outdoor faucets or sprinklers that may be softened.
Your unit might have a customizing option to set ‘Max Days between Recharges’. If this is accidently set to 1 or 2 days, your system will be recharging more frequently than necessary and using a lot of salt.
1. Hold Program/Select until ‘000’ appears, then let go. Press the Program/Select button repeatedly to see if you have a screen that displays ‘Recharge’ and ‘Day’:
2. You should see ‘- - - -‘ or ‘Auto’ on the screen, meaning the system is running completely automatically.
a. If there is a number on the screen here, it means the system is still running automatically, but it will recharge every X amount of days.
b. In your case of excessive salt use, you’ll want to push the Down arrow until you see the screen above. Then press Program/Select twice to return to the home screen.