This article is a guide to alerts or messages that may show up on the display screen thorughout your softener's lifetime. Click on a message below to learn more:
Low Salt Flashing
The Low Salt indicator means either you need to add more salt to the tank, or the salt level needs to be reset. Please visit our Salt Programming article to update your salt level.
The 'Clean' message displays every 4 months to remind you to use the appropriate cleanser in your softener. For cleanser information and instructions, please visit our Water Softener Cleanser article.
To remove this message, press any button on your control panel.
Black flashing bars on the screen indicate that water is flowing through the softener, and there is currently softened water being used somewhere in the home.
This code indicates that your water softener's control panel has been exposed to moisture or water damage. You can unplug and remove the control panel from the top cover and attempt to dry it out. If the code continues to display, you'll need to replace the control panel.