Hey there! Have you noticed the water level changing in your salt tank? It's normal for the water to lower and rise based on what cycle your softener is in. Read below to learn what to expect.
During installation, you'll add 3 gallons of water to the salt tank. From that point on, your unit will regulate the water level for you. It's normal to have between 0-4 inches in the bottom of the salt tank, so if you notice a little water, there's no need to worry. You'll notice that during a recharge the water level changes. The tank fills and then drains back down to the 0-4 inches.
If you see that there's water standing above the salt in your tank, this is a sign of an issue and you should troubleshoot using our Excess Water in Tank article.