Distributor O-ring Kit Replacement

The Distributor O-ring Kit is made of three rubber O-rings, found inside the neck of your softener, sealing the area between the Valve Head and Resin Tank. 

Tools Needed:

- Phillips/Cross-head screwdriver

- Silicone-based lubricant

1. Bypass the water softener by pushing the handle in on the back of your unit. This will stop water from coming in or out of the softener while you work:

2. Depressurize the unit by running a Recharge cycle. Hold the Recharge button until the motor starts to spin, and then release. You will see ‘Recharge Now’ or ‘Recharging’ flashing on the screen.

3. Tap the recharge buton once. This will advance the motor and move the valve to the next position.

4. Repeat Step 3 until the ‘Recharge Now’ or ‘Recharging’ disappears from the screen.

5. You can now gently pull one side of the black plastic c-clip away from the softener, and slowly roll it towards the other side of the c-clip to remove (pictured below).

***If the clips are still not easy to remove, they may be bound because the system is not completely level. Slowly and gently rock the softener back and forth slightly while applying pressure to the c-clip as described above to free them.

6. Gently pull the softener away from the bypass assembly and unplug the power cord. 

7. Remove the top cover:

a. On the back of the unit, unhook the two clips that hold the cover onto the tank below (Figure 1). Flex/pull the cover out and away from the softener at these clips. 

b. There are two similar clips holding the front of the cover on as well. Slide the cover towards you to release these clips, being careful not to disconnect any wires. (Figure 2). It is normal for the plastic cover to produce some noise as it shifts and bends. 

8. On the underside of the cover, remove the red plastic connector with 5 wires.

9. Locate the black rectangular motor on the softener. There are thick black and red wires attached to the right side of the motor. Follow these wires and disconnect them at the white/clear plastic connector.

10. Remove the two large white Clamps from the neck of the valve body, by releasing the clips that hold them together (pictured below).

11. Place a hand on each side of the main valve head and wiggle it loose, pulling straight up and off. The wiggle motion will loosen the valve head from the tube beneath it, so you will not accidentally pull the riser tube out of the resin. Set the Valve Head aside.

12. Remove the three distributor O-rings:

           a. O-ring #1 – found on the riser tube

           b. O-ring #2 – thicker large ring, found around the neck of the tank or underside of valve head

           c. O-ring #3 – thinner large ring found under top distributor basket 

12. Lubricate the new O-rings with a small amount of silicone grease.

13.Start by replacing O-ring #3. Pull the top distributor up and out. Swap out the O-ring on the underside of the top distributor. Then place the distributor back over the riser tube and confirm it is secure.

14. Place O-ring #2 around the tank neck.

15. Slide O-ring #1 just over the top of the riser tube. It should only sit about a quarter inch down from the top of the tube.

16. With all new O-rings in place, reattach the main valve head by pushing it down onto the riser tube until you feel it connect with the resin tank.

17. Reconnect the large white clamps and clip them into place.

18. Reconnect the softener to the bypass assembly with the two (2) black C-clips..

19. Plug in the red plastic connector to the control board – make sure the wires are running away from the board. Reconnect the motor with the thicker black and red wires.

20. Plug the softener back in and slowly take the bypass off and watch for any leaks around the valve head and bypass assembly over the next several hours.