Your softener can drain up to 2 gpm during a recharge cycle through the valve drain hose. We recommend performing a quick cleaning on the drain hose and adaptor once a year to keep your system running smoothly.
1. Bypass the water softener by pushing the handle in on the back of your unit. This will stop water from coming in or out of the softener while you work:
2. You may want to take off the top cover for easier access:
a. On the back of the unit, unhook the two clips that hold the cover onto the tank below (Figure 1). Flex/pull the cover out and away from the softener at these clips.
b. There are two similar clips holding the front of the cover on as well. Slide the cover towards you to release these clips, being careful not to disconnect any wires. (Figure 2). It is normal for the plastic cover to produce some noise as it shifts and bends.
3. Remove the black rectangular clip that holds the drain hose elbow to the softener head pictured below). The clip pulls straight up and out.
4. Pull the entire white plastic drain hose elbow out to the right, disconnecting it from the softener’s head.
5. Use a towel inside the drain elbow port to clean any sediment or salt residue. Blow air through the elbow to confirm there are no obstructions in the drain hose.
6. Reconnect your drain hose to the valve head with the black rectangular clip.
7. Return the top cover to the unit and pull the bypass back out.
8. To check your drain hose route, take a look at the Drain Hose Requirements.