We suggest cleaning the drain hose and adaptor on your water softener once a year. This is an important piece of your unit because the drain hose is used during each recharge cycle. This easy maintenance tip can help keep your system running smoothly. Let's get started!
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1. You'll need to bypass the water softener by pushing the handle in on the back of your unit. This will stop water from coming in or out of the softener while you work:
If you have a blending valve, make sure it's closed so no hard water is coming through. Refer to What is a Blending Valve for instructions.
2. Remove the top cover.
- On the back of the unit, unhook the two clips that hold the cover onto the tank below (see photo). Flex/pull the cover out and away from the softener at these clips.
- There are two similar clips holding the front of the cover on as well. Slide the cover towards you to release these clips, being careful not to disconnect any wires. It is normal for the plastic cover to produce some noise as it shifts and bends.
3. Time to remove the drain hose clip holding the drain hose adaptor to the softener valve. Simply pull the clip straight up and out.
4. Pull the entire drain hose adaptor out to the right, disconnecting it from the softener’s valve.
5. Use a towel to clean any sediment or residue from inside the drain port (on the valve). You'll also want to try and blow air through the elbow to make sure there's nothing stuck in the drain hose.
6. Reconnect your drain hose adaptor to the valve head with the black rectangular clip.
7. Return the top cover to the unit and pull the bypass back out.
To check your drain hose route setup, take a look at the Drain Hose Requirements.
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