Keeping salt in your tank is the most important step in helping your softener run correctly. Below, we'll talk about what kind of salt to use, how much to use and how often you need to fill it. Feel free to check out our video.
You'll want to keep the salt level between 2 and 5 on the brinewell number scale (pictured below.) Your system needs at least 12" of salt to recharge properly. Make sure to set the Salt Level each time you add salt and it should alert you anytime the level drops below a 2.
There are various salt types and sizes you can use in our softeners. Please visit our Salt Type article to chose the best salt for you. You'll want to stick with one shape (pellets or crystals), instead of mixing shapes. Mixing can increase the risk of Salt Bridge and blocking in the tank.
Every few weeks, you'll want to use a broom handle or similar round-ended tool to puncture a few spots in the salt, making sure the salt is movable. You should be able to push the tool down close to the bottom of the tank pretty easily. If the salt begins to clump together or feel hard it can lead to hard water - which is what you don't want. If this ever becomes the case, please follow our Salt Bridge instructions to help soften the salt.
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