Rheem water softeners monitor your soft water usage to determine when to trigger a recharge cycle. Follow the steps below to test the flow meter to ensure it is correctly metering your water use.
To test if your unit is metering water, please follow the steps below:
1. Hold the 'Select' button on your display panel until '000' appears on the screen, then let go - this is your water flow meter. If you see a '000h' here, your metering device is attached upsidedown. Visit our '000h' article to troubleshoot.
2. Turn on a faucet downstream of your softener and leave it running. Keep in mind that older plumbing was occasionally designed without the kitchen sink in the softened water loop. A bathroom sink cold-water faucet is generally a safe bet to use for this test.
3. You should see the '000' counting up rapidly - this means the softener is keeping track of your water usage. If the numbers do not count here, please visit our Failure To Meter Water article.