Replacing the Tank Clamps

The tank clamps on your softener are the security between the reain tank and valve head. It is important to depressurize the system before removing these clamps to reduce risk of damage. 

1. Bypass the water softener by pushing the handle in on the back of your unit. This will stop water from coming in or out of the softener while you work:

2. Depressurize the unit by running a Recharge cycle. Hold the Recharge button until the motor starts to spin, and then release. You will see ‘Recharge Now’ or ‘Recharging’ flashing on the screen.

3. Tap the recharge button once. This will advance the motor and move the valve to the next position.

4. Repeat Step 3 until the ‘Recharge Now’ or ‘Recharging’ disappears from the screen.

5. Unplug the power supply from the wall, and remove the top cover:

a. On the back of the unit, unhook the two clips that hold the cover onto the tank below (Figure 1). Flex/pull the cover out and away from the softener at these clips. 

b. There are two similar clips holding the front of the cover on as well. Slide the cover towards you to release these clips, being careful not to disconnect any wires. (Figure 2). It is normal for the plastic cover to produce some noise as it shifts and bends. 

6. Remove the two large white clamps from the neck of the valve body, by releasing the clips that hold them together (pictured below).

7. Position the nck tank clamps around the neck area, and secure on each side with the clips. 

8. Open the bypass handle slowly, stopping every few seconds to allow water back into the system carefully. Once the handle is open, watch the neck area for signs of leaking. 

9. Plug the power supply back into the outlet, but leave the top cover off in order to easily check for leaking over the next few hours.