Need to replace the c-clips on your bypass valve? We're here to help! Follow the instructions below.
Depressurize the Unit
1. You'll need to bypass water flow to your softener by pushing the handle IN on the back of the unit.
If you have a blending valve, make sure it's closed so no hard water is coming through. Refer to What is a Blending Valve for instructions.
2. Now you'll need to depressurize the unit by running a Recharge cycle. Hold the Recharge button until you hear the motor start to spin, and then release. You'll see ‘Recharge Now’ or ‘Recharging’ flashing on the screen.
3. To speed up the cycles, press the Recharge button once each time the motor stops spinning. Repeat this until the ‘Recharge Now’ or ‘Recharging’ disappears from the screen.
Swap the C-clips
1. Behind the unit, on the Inlet/Outlet pipes, remove the black C-clips. Gently pull one side of the black c-clip away from the softener, and slowly roll it towards the other side of the c-clip to remove.
Note: If the clips are still not easy to remove, they may be bound because the system isn’t completely level. Slowly and gently rock the softener back and forth slightly while applying pressure to the c-clip as described above to free them.
2. Now, locate the new black clips. Place one side of the clip on the bypass pipe and roll the rest of the clip over to secure. Confirm all three teeth on both clips are engaged in the respective spots.
Test for Leaks
1. Slowly pull the bypass handle back OUT, allowing water into the system.
2. You'll want to make sure to check the softener for any leaks at the plumbing connections. If there are any signs of leaking, depressurize the unit (steps 1-3 at the top of this page) before removing any clips.
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