Learning Center
- New Home with Existing Softener
- My softener was out of service for an extended time. What should I do now?
- Can I install an HVAC condensation pump to my softener's drain adaptor?
- Chloramines and Chlorine
- How will a water softener affect my water heater?
- What is the oil film on my tap water?
Troubleshooting
- Excess Water in Tank
- Accessing the Status Light
- J36 Code Stuck on the Display Screen
- Accessing the Control Board (RHS18)
- Removing the Top Cover (RHS18)
- Diagonal Line on the Display Screen
iQua/Wifi App
- iQua™ Set-up Guide
- How to Reset Your Password
- Reconnecting Your System to WiFi
- iQua App Not Metering Water Usage
- Connecting your Softener to a New Router
- Blinking Amber Light on the Display
Repair Info and Guides
- How to Replace the Valve Drain Hose Adaptor
- Replacing the Installation Adaptors
- What type of resin is in my softener?
- Installing the Tank Light
- Replacing the Tank Clamps
- Power Supply Replacement