Learning Center
- New Home with Existing Softener
- Foamy Water
- What is Manganese?
- Old or Expired Resin
- What is the Yellow Piece in the Outlet of my New Water Softener?
- What Should Be Displayed on the Screen When It First Turns On?
Troubleshooting
- Excess Water in Tank
- Blank Screen Troubleshooting
- Running an Extended Sanitizing Cycle
- My display screen flashes information, then goes blank
- Why do I hear three beeps when a button is pressed?
- Accessing the Status Light
iQua/Wifi App
- iQua: Physical Serial Number & Digital Serial Number
- What is the WiFi Shut Off Valve?
- How to change your iQua login email address
- iQua™ Set-up Guide
- How to Reset Your Password
- Reconnecting Your System to WiFi
Repair Info and Guides
- How to Remove and Replace the Salt Lid, Top Cover, and Faceplate
- Continuous Beeping from Water Softener
- Valve Cover Replacement
- How do I disconnect the softener from my plumbing?
- Replacing the Valve Body
- How to Replace the Valve Drain Hose Adaptor