Learning Center
- New Home with Existing Softener
- How do I determine which faucets are being softened?
- Whar are the white deposits from my dishwasher?
- How many gallons of water are used between recharge cycles?
- Should there be salt in the Brinewell tube?
- How to Prepare Your Softener for Freezing Temperatures
Troubleshooting
- Excess Water in Tank
- Running an Extended Sanitizing Cycle
- My display screen flashes information, then goes blank
- Why do I hear three beeps when a button is pressed?
- Accessing the Status Light
- J36 Code Stuck on the Display Screen
iQua/Wifi App
- How to change your iQua login email address
- iQua™ Set-up Guide
- How to Reset Your Password
- Reconnecting Your System to WiFi
- iQua App Not Metering Water Usage
- Connecting your Softener to a New Router
Repair Info and Guides
- How do I disconnect the softener from my plumbing?
- Replacing the Valve Body
- How to Replace the Valve Drain Hose Adaptor
- Replacing the Installation Adaptors
- What type of resin is in my softener?
- Installing the Tank Light