Customer Service
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Clint, thank you for your comment and information. We have created a ticket to follow-up and resolve your situation.
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If you have a number set in the 'max days between recharge' setting, for example, 2 days - your softener will manually recharge every 2 days, using the max salt dose each time. If this setting is l...
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Recharges are based on your household water usage and the harness value you programmed. Automatic recharges strive to be as efficient as possible with water and salt usage.
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Kenny, thank you for your question. Your softener's control board is constantly computing and learning your water usage cycles, so we can only calculate a rough estimate for you. The RHS43 has 42,0...
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Nitin, We apologize for any confusion in our insturctions, and will pass your comments on to our development team! In the meantime, we are here to help troubleshoot or answer any questions you stil...
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Thank you for your feedback! We have updated this article to explain the estimated recharge frequency more clearly.
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This feature affects the discharge water salt concentration, not your salt use efficiency in the tank. By turning the feature on, you are potentially running smaller, more frequent recharge cycles...
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Turning this feature ON will extend the existing factory Backwash and Rinse stages that happen in every recharge cycle.
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Peter, we recommend running a few cold water faucets in your home (kitchen or bathroom sinks) fpr 5 minutes after the cleansing recharge is finished. This will rinse any residual cleanser from the ...
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Shawna, we understand your concern. Luckily, the bypass handle should always be in the OUT position, so there should be no need to adjust that for this procedure. While the softener is in this clea...