Customer Service
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Votes on activity by Customer Service-
Cesar, This is often due to the incorrect Timezone selected on your iQua app. We have fixed this on your account. Thank you!
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Thank you for your question! Water usage history is not posted in the programming. The best tool to use is the calculation found in our How many gallons of water are used between recharge cycles? o...
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Albert - thank you for leaving a comment! We have created a ticket for you to connect with one of our team members. Please check your email for more details.
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Joe, thanks for your comment. This article is a good start to determining if it is working properly. If you have questions as you run through these steps, please reach out to us for additional expl...
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Thank you for taking the time to leave your comment regarding the troubleshooting you've performed so far. We are creating a new ticket for this issue, and you can expect an agent to be in contact ...
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Thank you for taking the time to share your thoughts. All of our comments go through an approval process to ensure content and language is appropriate for public view. We are closed on weekends, bu...
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David, We have created a ticket to connect you with an agent and troubleshoot your issue. Thank you!
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Mark, thank you for your question. We do not currently have recharge frequency information available to customers, but our development team is working hard to improve the features and functionality...
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Steve - we have created ticket to allow our tech team to troubleshoot with you further. Please check your email for details.
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Clint, thank you for your comment and information. We have created a ticket to follow-up and resolve your situation.