FAQ's & More
- New Home with Existing Softener
- How to Put the Resin Tank and/or Brinewell Back into Place
- How old is my softener?
- Why does my water smell after installing a softener?
- How to Take a Core Sample of the Media
- Can't find your product?
- Rheem Product Insert (QR Code)
- What Material are the Bypass Valve and Valve Head Made of?
- How Much Resin Should be in the Tank?
- Cloudy or Foamy Water
- What is Manganese?
- Old or Expired Resin
- I'm shocking my well. How do I prepare my water softener?
- Can the softener be transported on its side?
- How to Flush Your Plumbing Lines
- How do I disconnect the softener from my plumbing?
- How do I determine which faucets are being softened?
- What are the white deposits from my dishwasher?
- Should there be salt in the Brinewell tube?
- How to Prepare Your Softener for Freezing Temperatures
- My softener was out of service for an extended time. What should I do now?
- Chloramines and Chlorine
- How will a water softener affect my water heater?
- What type of resin is in my softener?
- What is the oil film on my tap water?
- Testing the Rinse Water
- How to Perform a Factory Reset
- Damaged or Missing Parts?
- What happens if I run out of salt?
- Request a Free Test Strip