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Learning Center

  • Recharge FAQs
  • New Home with Existing Softener
  • My softener was out of service for an extended time. What should I do now?
  • Can I install an HVAC condensation pump to my softener's drain adaptor?
  • Chloramines and Chlorine
  • How will a water softener affect my water heater?
  • What is the oil film on my tap water?
  • Programming the Model Code
  • Why do I have discolored water after installation?
  • What happens if I run out of salt?
  • What is an NPT adaptor?
  • How does a 3-valve bypass work?
  • What is a Pressure Reducing Valve?
  • How to Activate the Clean Feature
  • What are the benefits of soft water?
  • Will my water softener remove odors from my water?
  • Order Information and Returns
  • Can I water my plants with softened water?
  • How to Clean the Brine (Salt) Tank
  • What is the typical lifespan of a water softener?
  • How Does a Water Softener Affect pH?
  • Can I convert my RHS42 softener to have WiFi capability?
  • How High Should the Foam Float Sit?
  • How To Use a Powder Cleanser
  • What is My Warranty?
  • Why can't my softener be installed BEFORE the pressure tank? 
  • Salt-free vs. Salt Water Softeners
  • What to Expect From Your New Water Softener
  • Why does my softened water feel slippery?
  • How do I find a servicer or installer?
  • 'E' Efficiency Setting
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