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  1. Rheem
  2. Product Support
  3. Learning Center
  4. FAQ's & More

FAQ's & More

  • New Home with Existing Softener
  • How to Put the Resin Tank and/or Brinewell Back into Place
  • How old is my softener?
  • Why does my water smell after installing a softener?
  • How to Take a Core Sample of the Media
  • Can't find your product?
  • Rheem Product Insert (QR Code)
  • What Material are the Bypass Valve and Valve Head Made of?
  • How Much Resin Should be in the Tank?
  • Cloudy or Foamy Water
  • What is Manganese?
  • Old or Expired Resin
  • I'm shocking my well. How do I prepare my water softener?
  • Can the softener be transported on its side?
  • How to Flush Your Plumbing Lines
  • How do I disconnect the softener from my plumbing?
  • How do I determine which faucets are being softened?
  • What are the white deposits from my dishwasher?
  • Should there be salt in the Brinewell tube?
  • How to Prepare Your Softener for Freezing Temperatures
  • My softener was out of service for an extended time. What should I do now?
  • Chloramines and Chlorine
  • How will a water softener affect my water heater?
  • What type of resin is in my softener?
  • What is the oil film on my tap water?
  • Testing the Rinse Water
  • How to Perform a Factory Reset
  • Damaged or Missing Parts?
  • What happens if I run out of salt?
  • Request a Free Test Strip
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